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Great customer service

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Quality print

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Easy to order

Artwork

Print-ready artwork should be uploaded using the ‘Artwork Upload’ function on each product page. You will not be able to proceed to checkout without first completing this step.

If you are having difficulties uploading artwork, please contact us on 01204 548800 or email us at artwork@the-print-room.co.uk

File size

If your file size is above 20MB, please send artwork to us via https://wetransfer.com/ or share a Dropbox link with us using the email address above.

Artwork checklist

Before you upload your artwork, please check it using the guide below to make sure there are no issues with your print job, helping us to deal with your order quickly and efficiently.


PDF

Our preferred artwork format is high resolution PDF.

  • Set artwork to correct size
  • Set up multiple page documents in numerical (page) order
  • Ensure colour is set to CMYK
  • Ensure you include a 3mm artwork bleed
  • Ensure you have a minimum 3mm safe area
  • Save your artwork to a minimum of 300dpi
  • Ensure you embed your fonts
  • No need to add crop (or cut) marks

JPEG

We can also accept high resolution JPEG files.

  • Set artwork to correct size
  • Set up multiple page documents in numerical (page) order
  • Ensure colour is set to CMYK
  • Ensure you include a 3mm artwork bleed
  • Ensure you have a minimum 3mm safe area
  • Save your artwork to a minimum of 300dpi

Word, PowerPoint, Publisher

We strongly recommend creating a print-ready PDF of your final artwork in accordance with the above guidelines; however if your artwork is in Word, PowerPoint or Publisher formats, we will require you to approve a PDF proof that we will supply via email before printing. We cannot guarantee that the fonts used in your artwork will be available, in which case they will automatically be substituted to an alternative font.

Reprints and refunds

We want you to be really happy with your print order.

Please let us know if there’s a problem with your order as soon as possible; we may ask you to post a copy of the print that you’ve received. We will do our upmost to resolve any issues without delay.

Please note that, like most commercial printers, The Print Room will not be liable for the cost of reprints and redelivery due to issues arising as a result of artwork provided to us. Please double-check your artwork, including any contact details, wording or other details included in the design, before submitting. You are responsible for the accuracy and content of your artwork.

Once artwork has been submitted to The Print Room and payment processed, we cannot make any amendments to your order. If an error in artwork is subsequently found, you will be responsible for the payment of all printing costs, including the costs of initial and any replacement print batches.

You must ensure that all elements of text, images or other artwork supplied to The Print Room are owned by you or that you have the requisite permissions to use such text, images or artwork. The Print Room will not be held liable for the use of any material which is not owned by you or authorised for your use.

Common document sizes

Please remember to add a 3mm artwork bleed to the sizes listed below.

Size

Width x Height

A0

840 x 1188 mm

A1

594 x 840 mm

A2

420 x 594 mm

A3

297 x 420 mm

A4

210 x 297 mm

A5

148.5 x 210 mm

A6

105 x 148.5 mm

Business Cards

85 x 55 mm

Compliment Slips

 210 x 99 mm